CLASSICAUTO CARE

FAQ

The questionswe get asked most.

Still have a question? Call 604-506-1359

Coverage & scheduling

What areas do you service?

Surrey, Langley, White Rock, Delta, Richmond, Burnaby, Vancouver, Coquitlam, New Westminster, Port Moody, Tsawwassen and the surrounding areas. If you're not sure whether we reach you, ask — we usually do.

Do you come to my home or workplace?

Yes. We're fully mobile and bring everything with us, so the job happens at your home, your office, or anywhere else the vehicle can sit safely.

Is an appointment required?

Yes. We work by appointment only so every vehicle gets the time it actually needs rather than being rushed to fit a queue.

How do I book?

Fill out the quote form on this page, send a message, or call. We'll help you land on the right package and pick a time that works.

Do I need to be there during the appointment?

Not necessarily. As long as we have access to the vehicle and the details are arranged beforehand, you're free to carry on with your day.

Can I book recurring appointments?

Yes, and plenty of our clients do. Recurring details every month or few months keep a vehicle from ever getting far enough gone to need a full correction again.

What if it rains that day?

If the weather won't let us do the job properly, we'll call and move you to the earliest slot that works. We'd rather reschedule than hand back mediocre results.

How should I prepare my vehicle?

Take out personal belongings and anything valuable before we arrive. It lets us reach every surface and keeps the appointment moving.

On the day

Do I need to provide water or electricity?

No. Our setup is completely self-sufficient — we bring our own water and power to every job.

How long does a detail take?

It depends on the size and condition of the vehicle. Most appointments run 2 to 4 hours. Larger vehicles or heavily soiled interiors take longer.

What if my vehicle is extremely dirty?

Not a problem — we detail vehicles in every condition. If heavy soiling, pet hair, sand or biohazards mean extra work, we'll tell you about any additional charge before we start, never after.

Do you clean engine bays?

Yes, on request. Engine bay detailing is done using methods appropriate to your specific vehicle.

What we can fix

Do you remove stains, pet hair and odours?

Yes — it's one of the things we're known for. Most can be dramatically improved or eliminated entirely, though results depend on how severe the problem is and how long it's been sitting.

Can you remove scratches?

We offer paint correction and scratch removal. Many light scratches and swirl marks come out completely; we'll tell you what's realistic after inspecting the paint.

Do you offer ceramic coatings?

Yes. Our ceramic coating packages add long-lasting protection and gloss, and make every wash after that considerably easier.

Can you remove mould from my vehicle?

Yes. We handle mould remediation for vehicles affected by moisture. Pricing depends on severity, so get in touch for an assessment.

Pricing & upkeep

How much does detailing cost?

It varies with the size and condition of the vehicle and the services you pick. Ask for a free, no-obligation quote and we'll price your actual car rather than a generic one.

What payment do you accept?

Cash or e-Transfer.

How often should I detail my vehicle?

A full detail every 3 to 4 months suits most vehicles. If you want it looking sharp year-round, the VIP maintenance program is the easier route.

Do you offer maintenance detailing?

Yes. VIP maintenance plans keep the vehicle clean and protected year-round and cost less than repeated one-off details. Weekly, every 2 weeks and monthly options are available.

Trust & care

Are your products safe for my vehicle?

Yes. Everything we use is professional-grade and safe for paint, leather, plastics, trim and interior surfaces.

Can you detail luxury, exotic or classic vehicles?

Yes. We've worked on everything from daily drivers to exotics and collector cars, and each one gets the same level of care.

Are you licensed and insured?

Yes — fully licensed and insured, so your vehicle is covered the entire time it's in our hands.

Do you guarantee your work?

If anything about the result concerns you, tell us as soon as you can and we'll work with you to put it right.

Why choose Classic Auto Care?

We combine professional-grade products, attention to detail, and the convenience of fully mobile service to deliver results you can trust. Every vehicle is treated with the same level of care as if it were our own.

Still deciding? Ask us anything — no obligation, no pressure

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